Terms & Conditions

Thank you for choosing to book with High Lodge Farm Bed & Breakfast. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Booking

We do not take a deposit for bookings and rely on your honesty. You will pay High Lodge Farm Bed and Breakfast during your stay using cash or cheque or a bank transfer before your arrival. Please let us know of any changes or cancellations as soon as you are able so we can re-sell the room if necessary.

Pets

Sorry, we do not allow pets at this property apart from guide dogs.

Acceptance of Children

We welcome well behaved children of all ages and can provide a cot and bedding on request.

Cancellation Policy

There will be no cancellation charge if a booking is cancelled before 2pm, 48hrs (2 days) before your date of arrival. If the booking is cancelled later, or in the case of a no-show, the first night will be charged unless we can re-let the room.

Non-availability of Accommodation

We would only cancel a booking if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the booking. Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available to you from 3pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we may be busy preparing your room.

Late Arrival Procedure

Please ensure you contact us no later than 5pm to let us know if you will be arriving late. Failure to notify us may result in the room being re-let.

Departure

Please be ready to leave the accommodation by 11am on the day of departure, unless otherwise arranged.

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Smoking

High Lodge Farm Bed & Breakfast is non-smoking.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Privacy Policy

Any data collected during the course of this booking may be stored on our computer(s). We will not share your details with any third party. No Credit or debit card details are stored on any computer at High Lodge Farm bed & Breakfast.

Access Statement

Click here to download our Access Statement.

Contact Us

High Lodge Farm Bed & Breakfast
Upper Milton, Chipping Norton,
Oxon OX7 6EZ

Tel: 01993 830 321
Mobile: 07833 670670
Email: info@highlodgefarm.co.uk

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